Our commitment

Shiloh Health Services wants everyone to be able to use our website, including people who use screen readers, keyboards, voice control or magnification, and people with low vision, hearing, mobility or cognitive disabilities.

Standard we follow

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. WCAG 2.2 is published by the World Wide Web Consortium (W3C). Level AA covers, among other things, colour contrast, keyboard access, clear focus indicators, readable text, labelled form fields, helpful error messages and large enough touch targets.

We are working towards this standard. “We last reviewed the site on 21, October 2026 and believe it largely meets WCAG 2.2 AA” or “We have not yet completed a full audit”.

What we do

• Our appointment form labels every field, shows errors in text and can be completed using only a keyboard.
• Text has enough contrast against its background, and the site works on phones and when zoomed.
• Images that carry meaning have text alternatives.
• We review new pages and features for accessibility before publishing them.

Alternative ways to book

If you cannot use any part of our website, you can book or ask for information by phone on 0509268782 or 0503324888, by email, or in person at our clinic. We will help you in a format that works for you.

Give us feedback

If you find a barrier or need information in another format, tell us the page address and what went wrong. Contact us by phone or email using the details in our Privacy Policy. We aim to reply within 5 working days.

If we do not resolve it

If you are not satisfied with our response, you may raise your concern with the relevant authorities in Ghana, including under the Persons with Disability Act, 2006 (Act 715).